Privacy Policy
Last Updated: 01 May 2025
At Balaji Action Buildwell Pvt. Ltd., we understand the importance of your privacy and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website/application. Please read this Privacy Policy carefully before using our website/application.
1. Details of Personal Information We Collect.
We may collect the following personal information when you visit our website/Application:
· Your Name, Gender and Date of Birth
· Your email address
· Your phone number
· Postal address (Bill-To and Ship-To)
· Physical location and/or Global Positioning System (GPS) coordinates
· Purchase history for Services
· Operational and agronomic/plantation data such as plans or actuals related to planting, product application, irrigation, yield, harvesting, expenses and other activities, including what products are used and which tasks are done when on your operation
· Land data, such as Your ownership and lease information related to field boundaries
· Weather and climate data sourced through Your proprietary weather stations or otherwise provided by You or through our own weather subscriptions
· Any other information you voluntarily provide to us
· And on becoming a member, KYC details (such as Aadhaar, Bank and PAN) are also required
· Your Farm details including Geo-fencing
2. How We Use Your Personal Information?
We use your personal information to:
· Respond to your inquiries and provide you with the information you request
· Provide you with newsletters, marketing materials, and other communications related to our products and services
· Conduct research and analysis to improve our products and services
· Comply with applicable laws and regulations
· And when you become part of program, it can be used to bring more information to you in the related geography
3. Sharing Your Personal Information:
We may share your personal information with:
· Our affiliates, partners, and service providers who need the information to provide services on our behalf
· Any person or entity to whom we are required to provide the information by law
4. How We Protect Your Personal Information?
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, and destruction
5. Retention Period
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, or as otherwise required or permitted by law.
The criteria used to determine Our retention periods include:
· The length of time We have an ongoing relationship with You and provide the Services to You (for example, for as long as You have an account with Us or keep using the Services);
· Whether there is a legal obligation to which We are subject (for example, certain laws require Us to keep records of Your transactions for a certain period of time before We can delete them); or
· Whether retention is advisable in light of Our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations.)
6. Cookies and Other Tracking Technologies:
We use cookies and other tracking technologies to improve your browsing experience on TESA Kalpataru Application/Website, to understand how you interact with Application/Website, with a sole objective to provide you with personalized content and communication.
7. Children's Privacy:
We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website/application.
9. Sensitive Information
We ask that You not send Us, and You not disclose through the use of the Services or other means to Us, any sensitive Personal Information ( for example, tax id, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background etc.)
10. Any dispute regarding this Privacy Policy, the parties shall first attempt to resolve the matter amicably through mutual discussions. All disputes that cannot be resolved amicably, will be exclusively decided by the competent Courts in Delhi.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us
Balaji Action Buildwell Pvt. Ltd
Plant: Plot No. C34, C34A TO D, C3, C6A TO C,
Eldeco SIDCUL Industrial Park
Sitarganj, Udham Singh Nagar,
Uttarakhand - 262405, India
Mon to Sat: 9:00 AM - 6:00 PM
Toll-Free Customer Care Number: 1800 309 07 07
Email: plantation@actiontesa.com